All repeat prescriptions are computerised and you will be given a repeat prescription slip (B-side) listing medications so that you can order these without seeing the Doctor.  The B-side is the white sheet attached to your green prescription.

We do not take repeat prescriptions over the telephone.

We have been informed by the NHS Informatica Service that we are no longer able to use our E-mail for the ordering of prescriptions.

Prescription requests can be made:

*In person at the surgery (using the slips provided or by completing and handing in the B-side of your prescription)

*At your local pharmacy

*By using the NHS app - https://app.nhs.wales/login

Prescription requests can take up to 48 hours to process in surgery. If you are ordering your medication via a pharmacy, please check with the pharmacy team how long they will need for ordering your prescription, as this can vary. 

The surgery operates a prescription collection service with all the local chemists.  If you identify your preferred chemist by informing the reception staff or your local chemist you will be able to pick your medication directly from your pharmacy without having to collect the prescription from the surgery.

If ordering your medication via the chemist, please check the amount of time they will need for ordering your prescription, as this can vary.

Your local pharmacist is able to give you free health advice and you don't need to make an appointment.  Our receptionists can give you details of some of the local chemists or alternatively you can contact the chemists directly on the following telephone numbers:

• Bodewyddan Pharmacy - 01745 583862
• Boots, Rhyl - 01745 344147
• Ffordd Elan, Rhyl - 01745 350895
• Lloyds Clarence Medical Centre, Rhyl - 01745 353343
• Parry's Corner - 01745 334057
• Peter Morgans, Dyserth- 01745 570232
• Pritchards, Meliden - 01745 853630
• Pritchards, Prestatyn- 01745 854981
• Rowlands, Rhyl - 01745 334017
• Timothys, Rhuddlan - 01745 590224
• Westminster Park, Wellington Road, Rhyl - 01745 334156
• Westminster Park, Vale Road, Rhyl - 01745 353230

Why can’t I ask my GP to prescribe medicines that I buy over the counter?

GPs are responsible for all prescribing decisions they make. GPs are not required by their terms of service to provide prescriptions in anticipation of the onset of an ailment.

You are entitled to medicines that your doctor believes are necessary, not what you feel should be prescribed. Asking your GP for a prescription for paracetamol to have at home in case you feel unwell in the future is not appropriate.

If patients decide to go to their GP and ask for prescriptions for over the counter medicines it could have a detrimental impact on the NHS. This would affect those patients who are in most need of the free prescriptions.

Self care – be prepared

Remember that there are many minor ailments that you don’t need to see your GP about. The first place to treat a minor complaint is at home. It is recommended that everyone keeps some drugs at home for occasional use.

• Paracetamol eases pain, and reduces fever (high temperatures).
• Antihistamines ease the symptoms of hay fever and other allergies.
• Antacids help to ease indigestion and heartburn.
• Hydrocortisone cream can reduce the swelling and pain of sunburn, bee and wasp stings, and other inflammation of the skin.
• Calamine lotion is soothing and cooling for inflamed or itchy skin.
• It is worth keeping a variety of plasters, a crepe bandage, a triangular bandage, a support stocking bandage, and some antiseptic cream to treat minor cuts, grazes, and sprains

Ask Your Pharmacist

Your community pharmacist is able to help you with most minor ailments as many medications are available over the counter without the need for an appointment. It is hoped that this will encourage patients to seek advice and treatment from their local pharmacist, rather than seeing their GP.

Common Ailments Service (wales.nhs.uk)